This book was inspired by many patients who told me of their unfavorable healthcare experiences. Some had issues with their providers, but others found the facility, policies, or staff to be the offending entity. I began to understand that the overall “bedside manner” experience a patient leaves with relates to more than just their interaction with the provider. Everything related to the clinic plays a part. My book attempts to explain that more completely and shows ways to improve every aspect involved.
Bedside Manner is now available on
Bedside Manner captures the palpable essentials every patient desires but often does without in today’s fast-paced managed care setting. It’s a great patient-centered “retooling” for any healthcare provider whose focus is on positive patient outcomes.
Dean L. Robinson, RN, ANP—Family Practice Nurse Practitioner
Bedside Manner is a wonderful resource for medical students and residents in training who are seeking advice on how to establish professional rapport with their patients in an empathetic manner.
Brett Taylor, MD—Emergency Room Physician
Bedside Manner teaches us to think about how we treat others. This is a lesson we all need to keep in mind as providers. David does an excellent job in leading the way.
Gloria Williams, PA-C—Urgent Care Physician Assistant
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